Shipping & Returns

ORDER PROCESSING

Once your order is placed it will be reviewed and you will receive an email confirmation that we have received your order.
Your USPS tracking number will be sent in a separate email.

Please keep in mind all products are small-batch, handmade products so we ask for 7-10 business days to expect your products. 

INTERNATIONAL SHIPPING

We apologize, but currently we are unable to process and ship orders to destinations outside of the Continental United States.


SHIPPING, HANDLING & RETURNS 

Business Days:
Monday - Friday, excluding federal holidays within the United States, as well as the day after Thanksgiving.

Processing and shipping time does not include weekends, and orders placed on Friday after 12PM (noon) EST, Saturday and Sunday will be processed the following Monday.

Please note that Kate Lynn & Adwoa cannot ship to APO/FPO addresses as we can only ship to these addresses using United States Postal Service.


RETURN POLICY

We hope you will love all the products you purchase from Kate Lynn & Adwoa. Due to the nature of our products, we cannot process exchanges or refunds on opened or used items.

Products that are unused, unopened, and in the state that they were delivered can be returned within 30 days of delivery. We will refund 100% of the product cost, less any applicable discounts, but we do not offer refunds on shipping cost. We regret that we are not able to offer free return shipping, unless it is for a product that you did not order. 

We thank you for your understanding.